Last updated: October 13, 2026
You’re always in control of your CourseIO data. This page explains how to delete your account, what that removes, and how to disconnect any third-party accounts you’ve linked.
Sign in and go to Settings → Danger zone → Delete account. After you confirm, your account is deleted immediately and you are signed out. If you cannot sign in, email privacy@courseio.ai from the address on your account, or use the contact page, and we’ll process the deletion for you.
Deleting your account removes your login, profile, and your membership in every organization you’re part of. It does not delete projects, courses, or uploaded material you created — those belong to the organization, not to you personally, and stay in place for the rest of the team. If you want an organization’s content deleted as well, say so in your request.
We can’t delete your account while you’re the last owner of an organization — you’d need to transfer ownership to another member first. If you’re the only person on the account and there’s no one to transfer to, tell us that in your deletion request; we’ll delete the organization and its content along with your account rather than leaving it ownerless.
Self-serve deletion takes effect immediately. Requests made by email are completed within 30 days of verifying your identity. Copies in our encrypted backups age out within a further 30 days. Invoices and payment records are kept for as long as tax and accounting law requires and are not linked to a usable account.
If you connected a YouTube channel for publishing, you can disconnect it yourself, independently of deleting your CourseIO account: go to Settings → Publishing → Disconnect. CourseIO stops uploading, revokes its access with Google, and deletes what it stored from YouTube: your channel’s name and each video’s YouTube ID and link. Videos already published stay on your channel.
You can also revoke CourseIO’s access from Google’s side at any time: visit security.google.com/settings/security/permissions and remove CourseIO.
If you connected a Vimeo account for publishing, you can disconnect it yourself, independently of deleting your CourseIO account: go to Settings → Publishing → Disconnect. CourseIO stops uploading, deletes its stored access token and revokes its access with Vimeo. Videos already on your Vimeo account stay there. You can also remove CourseIO from Vimeo’s side at any time at vimeo.com/settings/apps.
If you connected an AI assistant such as Claude or ChatGPT, you can disconnect it yourself at any time, independently of deleting your CourseIO account: go to Settings → Connected apps → Disconnect. Its access stops immediately, and we delete the connection and its tokens 30 days later. Courses it created or changed stay in your organization. Deleting your CourseIO account deletes all your assistant connections straight away. What you shared with the assistant itself is held by its provider: delete it in the assistant’s own settings. See our Privacy Policy for details.
If you’re requesting deletion under applicable data-protection law (GDPR, UK GDPR, CCPA, or India’s DPDP Act) on behalf of someone else, or can’t access the account yourself, email privacy@courseio.ai — we may ask for verification before proceeding.